Refunds/Returns​

Returns Postage Responsibility:
Please note that unless your item is faulty, or delivered in error, then you are responsible for the cost of the postage back to us.

This is in accordance with the Distance Selling Regulations. 

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When ordering online, if for any reason, you would like to return the item to us, you can do so at your own expense regarding postage cost. We will refund you for the goods bought from our website, but the delivery charge will not be refunded.

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If you do not agree to our terms and conditions, please do not use the website. Should you have any questions regarding the terms and conditions, please contact us by email: info@baldwins-departmentstores.co.uk

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Online Purchases​

 Delivery Costs: 

Please note our delivery charge is £5.99 (You can order as many items as you wish and you will only pay £5.99 per order).

Alternatively, you can collect your order from one of our stores, you can select in your basket cart to be delivered to one of our stores free of charge.

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